Answering machine


Function key assignments

The answering machine unit of your euroset 835 is very simple to operate.
You use the following keys:

On/Off key

The announcement readiness function is activated/deactivated with the ON/OFF key. When it is activated, the announcement is played back.

SET key

In connection with the SET key key, the recording of the announcement message On/Off key or the recording of the telephone conversation is started.

Playback

Playback of recorded calls:
To listen to all recorded messages: Press the Playback key briefly.
To listen to the new messages only: Keep the Playback key depressed for a short while.

Digit key 5

The Stop key interrupts playback or recording.

Digit key 1

Return to the previous message.

Digit key 2

Repeat the current message.

Digit key 3

Skip the rest and play the next message.

Operating modes

There are two different operating modes:

Answering machine mode:

In this mode the calling party can leave a spoken message.

Announcement mode:

In this mode the calling party receives your recorded intercept message. The calling party cannot leave a spoken message.

You must select your announcement text to suit the operating mode which you have selected, so that it is clear to the calling party whether he can leave a spoken message for you or not.
You can specify the mode of operation yourself and change it at any time.
In the "answering machine" mode, messages with a total length of 10 minutes can be recorded.
You can define the maximum length of the recording time available to each caller.

You can also record simultaneously a call in which you are engaged yourself.
You can use the functions of the answering machine either locally or remotely from any telephone. A remote control transmitter (accessory) is available for remote retrieval of messages.

Info

The plug-in power unit should be connected at all times, otherwise stored announcements and messages may be deleted.
In the event of a power outage, stored announcements and messages are retained for approx. 5 minutes. This normally leaves sufficient time to move the machine to a different location, for example, or to save the stored messages.

Possible settings

Using the setting possibilities described below you can set the answering machine to suit your purposes to the best.
The following settings are possible:

1.

You have the choice of the operating modes:

  • Answering machine mode (with call recording),
  • Announcement mode (without call recording).

2.

You can specify the length of the recorded messages.

Deactivation after:

  • 30 seconds
  • 1 minute
  • 2 minutes
  • unlimited (until "memory full").

3.

You can also specify the number of rings before the answering machine is switched on.

Activation after:

  • 1 ring
  • 2 rings
  • 4 rings
  • automatic

If you have set "automatic", your answering machine is activated as follows:

  • after 2 rings if new calls have been recorded
  • after 4 rings if no calls have yet been recorded.

If you have switched over to "automatic" and you call your answering machine remotely and hear the 3rd ringing signal, then you know that no messages have been stored and can replace the handset before a connection is set up.

Info

Callers are accustomed to calls beeing answered normally within about 10 s. The majority abondons calls that are not answered within 45 s.

4.

You can specify whether incoming messages can also be monitored over the loudspeaker.

5.

You can specify whether the indications on the display appear in

  • English,
  • German,
  • French,
  • Spanish, or
  • Portuguese.

6.

For remote retrieval you must program your own 4-digit secret number (Personal Identification Number, PIN). This secret number must not be "0000". Remote operation is possible only if the number has been programmed.

The default settings (as delivered status) are as follows:

 

  • operating mode: answering machine
  • message length: 30 seconds
  • activation: after 2nd ring
  • loudspeaker monitoring: ON
  • display texts: English
  • secret number (PIN) "0000"

Programming the settings

You can change the factory settings for the operational parameters (Link to section Possible settings) yourself.
Proceed as follows:

SET key

Press the SET key.

Digit key 2

Press key 2.
The display shows Mode St E.

Now you can display, change and store the current settings one after another.

Search:
Press the Increase ringer volume key as many times as is necessary until the desired setting appears on the LCD display. First the current value of the parameter is shown.

Change:
Press the Number redial key key as many times as is necessary until the desired value appears on the LCD display.

Store:
Confirm the chosen setting by pressing the Increase ringer volume. Now the next parameter setting is displayed.

Stop:
Once you have entered all values, you can complete the programming procedure by pressing the SET key Set key.

Display of the settings/Programming of the PIN code

You will find an overview of the display texts in all the available languages (Link to sectionOverview of the multilingual display texts).

Operating mode:

Answering machine mode

Display

Announcement mode

Display

Recorded message length:

30 seconds

Display

60 seconds

Display

120 seconds

Display

without time limit

Display

Number of rings before activation of the answering machine:

after one ring

Display

after two rings

Display

after four rings

Display

automatic
(Link to section Possible settings).

Display

Monitoring of incoming messages:

monitoring On

Display

monitoring Off

Display

Display language ( Link to section Overview of the multilingual display texts).

English

Display

German

Display

French

Display

Spanish

Display

Portuguese

Display

Programming of the PIN code:

Digit keys

Enter your new 4-digit PIN code (e.g. 0000).
Each digit appears on the LCD.

Digit keys

Enter your new 4-digit PIN code again.
Each digit disappears from the LCD once you have entered it.

After having entered the last digit of your PIN code, it is stored and the programming is completed.

Audible signals

You are guided by the following tones and tone sequences while using your answering machine.

Ready tone

Ready tone

Multiple ready tone

Multiple ready tone
This indicates the number of messages stored (in connection with remote retrieval).

Terminating tone

Terminating tone

Error tone

Error tone

Acknowledgment request tone

Acknowledgment request tone
You hear this tone when you initiate remote retrieval. It is emitted twice when the answering machine is activated remotely.

The operating states in which these audible signals occur are described in the following sections.

Visual signals

Through the "On/Off" LED-key you receive the following visual signals:

LED off:

Answering machine is switched off

LED on:

Answering machine is switched on

LED flashing:

Answering machine is switched on
There are new messages (not yet retrieved).

LED flickering:

Answering machine is switched on
Memory full

Announcement for the answering machine mode

The announcement must be at least 10 seconds but not more than 30 seconds long.

If there is no more memory space available, or it is insufficient, you must first retrieve your stored messages and then erase them. The flickering of the "On/Off" LED push button warns you that space in memory is insufficient.

Outgoing message sample

Announcement:

"Hello, this is the Jones family. We are not in at the moment. You may leave us a message not longer than ..... after the beep. Please give your name and your telephone number, we will call you back as soon as possible."

Announcement mode

You can use this mode if you do not want to have any messages recorded, but you wish to leave an announcement for callers.
The time of this announcement can be up to 3 minutes.

Announcement sample

Announcement:

"Hello, this is the Red Lion Hotel.
We are closed at the moment. Our opening hours are ...
Thank you for calling."

Info

After a new announcement has been recorded, the previous announcement is automatically deleted. The announcements are recorded by way of the handset.

  • Speak loudly and clearly and avoid background noises.
  • Respect the time limits.
    The display helps you here: the remaining recording time is displayed continuously during recording of the announcement.
  • Avoid pauses of more than 2 seconds.
  • Point out to the caller that you have programmed a certain maximum time for his recorded message.
  • It is very helpful to include in your outgoing message your name and your phone number.
  • It is also very helpful to include in your outgoing message following part: "Should a second tone be heard no further recording is possible".

If there is no memory space available, or insufficient memory, you must retrieve your stored messages and then erase them.

The flickering of the "On/Off" key warns you that space in memory is insufficient.

Recording the outgoing message for the answering machine mode

In order to enter your announcement, the answering machine should not be activated (Link to sectionDeactivating the answering machine).
Please make sure that the operating mode is set to "Answering machine mode" (Link to section Display of the settings/Programming of the PIN code).

Lift handset

Lift the handset.

SET key

Press the SET key.

On/Off key

Press the ON/OFF key.
You hear the ready tone.

Now record your announcement immediately
(length: between 10 and 30 seconds).

Digit key 5

Press key 5.

The successful recording of your announcement is confirmed by means of the ready tone.

The stored announcement is played back so that you can check it.

You then hear the terminating tone.

On/Off key

The LED in the "On/Off" key is lit continuously.

Replace handset

Replace the handset.

Info

If your attempt to record the announcement is not immediately successful, you hear the error tone. Always replace the handset after making a recording, as this activates all the necessary functions again.

Recording the message for the announcement mode

In order to enter your announcement, the answering machine should not be activated (Link to sectionDeactivating the answering machine).

Please make sure that the operating mode is set to "Announcement mode" (Link to section Display of the settings/Programming of the PIN code).

Lift handset

Lift the handset.

SET key

Press the SET key.

On/Off key

Press the ON/OFF key.
You hear twice the ready tone.

Now record your announcement immediately
(length: between 10 and 180 seconds).

Digit key 5

Press key 5.

You will hear the ready tone twice which confirms the recording of your spoken message.

The stored announcement is played back so that you can check it.

You then hear the terminating tone twice.

On/Off key

The LED in the "On/Off" key is lit continuously.
The announcement mode is activated.

Replace handset

Replace the handset.

Info

If your attempt to record the announcement is not immediately successful, you will hear the error tone. Always replace the handset after making a recording, as this activates all the necessary functions again.
Always replace the handset after making a recording, as this activates all the necessary functions again.

Checking the announcement

The announcement can be checked with the handset on-hook or off-hook. The procedure is as follows:

On/Off key

Press the ON/OFF key.
You hear your announcement over the loudspeaker.

If no announcement has been stored, you will hear the error tone.

If you wish to check your announcement via the handset, simply lift the handset first.

Digit key 5

Press key 5.

The playback of the announcement has been stopped.

Erasing an announcement

You can erase an announcement during playback.

SET key

Press the SET key.

Digit key 0

Press key 0.
The announcement is erased.
You will hear the terminating tone.
The answering machine is deactivated.

Deactivating the answering machine

After entering a new announcement the answering machine is automatically put into service. The LED in the "On/Off" key On/Off key is lit.

On/Off key

Press the "On/Off" key.

On/Off key

The LED in the "On/Off" key goes off.
The answering machine is deactivated.

Info

The answering machine switches itself automatically over to the announcement only mode if the memory for incoming messages is full. If there is no announcement available, the answering machine switches off.
The LED flashes for about 2 seconds and you hear the error tone.
Normal telephone operation is still possible.

Activating the answering machine

The answering machine mode can only be activated if:

On/Off key

The LED in the "On/Off" key is off.

On/Off key

Press the "On/Off" key.
The recording time remaining is indicated.

You hear your announcement text over the loudspeaker.

On/Off key

The LED in the "On/Off" key is lit.
The answering machine is activated.

Digit key 5

Press key 5.
The playback of your announcement is interrupted.

Info

The answering machine switches itself automatically over to the announcement only mode if the memory for incoming messages is full. Is there no announcement available, the answering machine switches off.
The LED flashes for about 2 seconds and you hear the error tone.
Normal telephone operation is still possible.

Picking up a call

While your answering machine is recording an incoming message, you can pick up the call at any time.

 

The answering machine is in operation.
The symbol for recording flashes.

Lift handset

Lift the handset.
The answering machine function is aborted.

Talking

You can now talk to the calling party.

Info

The part of a received message recorded before you pick up the call remains stored.

Listening to received messages

With the following procedure you can listen to received messages via the loudspeaker or the handset.

Retrieve all messages:

Playback

Press the PLAY key briefly.
You can now listen to all the messages you received.

Retrieve only the new messages:

Playback

Press the PLAY key somewhat longer (for about 1 second).
You can now listen to the new messages you received.

During the playback of the received messages you have the following possibilities:

Repeat the playback of a message:

When you did not fully understand part of a message, for example:

Digit key 2

Press key 2.
The message is repeated.

Move to the beginning of the next message:

When you want to obtain an overview of the messages you have received:

Digit key 3

Press key 3.
Each time you press this key you will move to the beginning of the next message.

Move to the beginning of the previous message:

Digit key 1

Press key 1.
Each time you press this key you will move to the beginning of the previous message.

Interrupt the retrieval:

Digit key 5

By pressing key 5 you can interrupt the retrieval of messages at any time.

Erasing all recorded messages

You can erase received messages using the following procedure:

Lift handset

Lift the handset.

Playback
and Replace handset

Press the PLAY key and put the handset on-hook while you keep the PLAY key down.
All messages are erased.

Erasing individual messages

SET key

Press the SET key during playback.

Digit key 0

Press key 0.
The current message is erased.

Playback continues with the next message stored.